Moving or cancelling an appointment: how our policy works

Category: Injury advice

Give us 24 hours notice and there is no charge; later changes are charged at half the session price.

Most minor injuries settle faster when you keep gently active rather than resting completely. Aim for movement that is comfortable and stop short of anything that sharply increases the pain.

Swelling, bruising or pain at night that does not ease are signs to have the injury looked at. A physiotherapist can tell you within one appointment whether it is safe to carry on.

If you are unsure, book an initial assessment and bring your questions. We will explain what we find in plain language and agree a plan before you leave.