About Northgate Physio

Our story

Northgate Physio opened in 2011 above the pharmacy on Quarry Gate in Marlbeck. Hannah Whitlock started with one treatment room and one part-time receptionist. Today six chartered physiotherapists work across four treatment rooms and a small gait lab.

How we work

Every patient has a named practitioner who sees them at each visit. We keep appointments to the length shown on the booking page, we explain what we find in plain English, and we write you a short summary after every session so you know what to do before the next one.

We accept self-funded patients and five insurers: Halden Health, Northern Mutual Care, Brightwell Assured, Oakmere Medical Cover and Pennine Private Health. Direct billing is arranged once you have registered as a new patient and uploaded your insurance card.

Where to find us

We are at 14 Quarry Gate, Marlbeck, ZZ1 4NG. There are six free parking spaces behind the building for patients, and the Marlbeck Central bus stop is two minutes' walk away. The treatment rooms are on the first floor and a lift is available.

What we believe

Most aches and strains improve with good advice, steady loading and patience. We would rather teach you what to do at home than see you for twenty sessions. Where a problem needs more than physiotherapy we say so plainly and write to your GP with your agreement.

The clinic is small on purpose. Reception knows every patient by name, the same six people treat you from the first assessment to discharge, and we answer the phone ourselves between 08:30 and 18:00 on weekdays.

The team